Quick-Spares helps customers source parts for passenger vehicles, commercial vehicles and heavy machinery, with delivery options across Australia.
Shipping costs and estimated delivery times are confirmed in your quote so you can review them before placing an order.
How delivery works
Once we have reviewed your enquiry, we will provide a quote outlining the part, its availability, the delivery destination, shipping charges and the estimated delivery timeframe.
Please check these details before confirming your order. Let us know if you need delivery by a particular date so we can assess the available options.
Estimated delivery times
Typical delivery is approximately 1–2 weeks after ordering, subject to confirmation in your quote.
Some parts may take longer, particularly special-order items, overseas-sourced parts, oversized components or deliveries to remote locations.
Delivery estimates are not guaranteed arrival dates unless we expressly agree otherwise in writing. Timing may be affected by supplier availability, freight schedules, customs clearance and other transport conditions.
Shipping costs
Shipping costs depend on the size and weight of the parts, their origin, your delivery address and the transport method required.
The applicable shipping charge will be stated in your quote. Any charges not included in the quoted total will be identified before you confirm the order.
Delivery addresses and access
Please provide a complete and accurate delivery address, including the postcode and any relevant access instructions.
For heavy or oversized items, tell us whether the delivery location has suitable unloading equipment or requires a particular delivery arrangement.
If delivery details change after your order is confirmed, contact us promptly. We will explain any resulting changes to cost or timing before arranging them.
Dispatch and tracking
We will provide dispatch or tracking information when it is available. Some freight services may offer shipment updates rather than standard parcel tracking.
Orders containing multiple items may arrive separately. Where this is expected, we will let you know.
Delays or missing deliveries
If your order has not arrived within the estimated timeframe, email us with your quote or invoice number.
We will investigate with the relevant supplier or carrier and explain the available next steps. Nothing in this page limits your rights under applicable Australian consumer law.
Checking your delivery
Please check the package and supplied parts as soon as reasonably possible after delivery.
If an item appears damaged, incorrect or incomplete, take photographs of the item and packaging and contact us promptly. Keep the packaging where practical, as it may assist the investigation.
Please refer to our Returns Policy for further information.
Contact
For delivery enquiries, email info@quick-spares.com.au.